Pool Access
For swim lessons at the Best Western Plus Mission City Lodge
❌ Hotel staff cannot help with swimming related issues.
✅ For assistance, please contact Propel support at
support@propelhq.com or +1-833-977-6735.
Where To Go
The pool is located at 32281 Lougheed Hwy.
Where To Park
There is free parking in front of the hotel.
Wait in the Lobby
Proceed to the pool only at the time of your lesson.
❌ There is no need for students to check-in with the front desk.
✅ Access to the changing and pool facilities are provided by the instructor at the exact time of your lesson — not before.
Meet at the Pool Entrance
Instructors and swimmers meet at the entrance to the pool at the time of their lesson.
❌ Clients are not permitted use of any facilities without the instructor present.
🚸 For students younger than 16 years of age, at least one parent or guardian must stay and observe the lesson.
Note to Instructors
Feel free to store your belongings in the equipment box during your lessons. Please ensure you put everything away and lock the box when you are done.
🔑 Visit the front desk and once verified you’ll receive an access card.
🔓 The lock combination for the equipment box is 7946.
🗓 Report any problems or no-shows through your Propel calendar.