Start your lesson prepared and on-time by reviewing:
☑️ Host announcements and pool rules
☑️ What to bring and how to get help
☑️ Where to go
Slow down: Please depart early and drive slow through this neighbourhood where children are at play. ⚠️🚸🚗💨
Respect for pool hosts and neighbours: If you arrive early, please refrain from loitering, wandering around the property, or peering into windows or knocking on doors. Make sure all attendees have read and understood this message along with the pool access details.
Pool use policy: Lessons in our pool are permitted during downtime when space is usually available. In the rare event that residents and learning swimmers cannot share the space, the instructor must yield and cancel the lesson.
Respect for pool hosts and neighbours: If you arrive early, please refrain from loitering, wandering around the property, or peering into windows or knocking on doors. Make sure all attendees have read and understood this message along with the pool access details.
Pool use policy: Lessons in our pool are permitted during downtime when space is usually available. In the rare event that hotel guests and learning swimmers cannot share the space, the instructor must yield and cancel the lesson.
Lesson assistance: Hotel staff cannot help with swimming related enquiries. If you need assistance, please contact your instructor or Propel.
Lesson assistance: Hotel staff cannot help with swimming related enquiries. If you need assistance, please contact your instructor or Propel.
Parking options: There is metered parking on Chestnut St or several Parking Lot options nearby.
☑️ Swimwear
☑️ Towel
☑️ Swimming goggles
☑️ Hair ties (for long hair)
If you need help you can call your instructor, get assistance, or report problems through Propel.
Answers to frequently asked questions related to bookings, cancellations, and other topics can also be found in our Help Centre.
108 Chestnut Street, Toronto, ON
Proceed to the pool only at the time of your lesson.
Go half way up the staircase and take your first left before the next section of stairs begins.
Head straight down the hallway in the far corner towards the fitness centre.
Instructors and swimmers meet here at the time of their lesson.
Never use the pool without your instructor present and supervising.
If you encounter any pool related issues, let your instructor know, so they can document and report it during the lesson.
The changing rooms are located on the pool deck.
Have a great lesson and please remember the following:
Walk past the concierge desk and turn right.
Take the elevator to floor L3 and head to the Security Office.
Knock on door for assistance. If there is no response, call (416) 799-8153 and they will be right there.
Sign-in to receive an access card.
Visit the concierge desk, let them know you are teaching with Propel, and register your license plate.
Return the access card after your lessons conclude.
Lost cards will incur a $75 replacement fee.
