Start your lesson prepared and on-time by reviewing:
☑️ Host announcements and pool rules
☑️ What to bring and how to get help
☑️ Where to go
Slow down: Please depart early and drive slow through this neighbourhood where children are at play. ⚠️🚸🚗💨
Respect for pool hosts and neighbours: If you arrive early, please refrain from loitering, wandering around the property, or peering into windows or knocking on doors. Make sure all attendees have read and understood this message along with the pool access details.
Pool use policy: Lessons in our pool are permitted during downtime when space is usually available. In the rare event that residents and learning swimmers cannot share the space, the instructor must yield and cancel the lesson.
Respect for pool hosts and neighbours: If you arrive early, please refrain from loitering, wandering around the property, or peering into windows or knocking on doors. Make sure all attendees have read and understood this message along with the pool access details.
Pool use policy: Lessons in our pool are permitted during downtime when space is usually available. In the rare event that hotel guests and learning swimmers cannot share the space, the instructor must yield and cancel the lesson.
Lesson assistance: Hotel staff cannot help with swimming related enquiries. If you need assistance, please contact your instructor or Propel.
Lesson assistance: Hotel staff cannot help with swimming related enquiries. If you need assistance, please contact your instructor or Propel.
One observer limit: A single parent/guardian may observe from the designated area.
☑️ Swimwear
☑️ Towel
☑️ Swimming goggles
☑️ Hair ties (for long hair)
If you need help you can call your instructor, get assistance, or report problems through Propel.
Answers to frequently asked questions related to bookings, cancellations, and other topics can also be found in our Help Centre.
9304 Salish Ct, Burnaby, BC
Parking is free in any Fitness 2000 member parking lot. Just provide your license plate number to the front fesk when you arrive to validate your complimentary parking.
Depending on how you entered the building there will be several hallways to go through before you reach the front desk.
Right around this corner is the front desk.
If there is a line at the front desk, please wait your turn. Visit the front desk and let them know you are there for a Propel swim lesson and once signed in, get waved through. Don't forget to validate parking here.
Follow the signs to head through the men’s or women’s changing rooms. Do not use these change rooms, please use the change stalls on the pool deck.
Change stalls are available at the shallow end of the pool deck to change before and after your lesson.
Instructors and clients meet on the pool deck at the time of the lesson.
Never use the pool without your instructor present and supervising.
If you encounter any pool related issues, let your instructor know, so they can document and report it during the lesson.
Have a great lesson and please remember the following:
Same as clients, check in with the front desk to get access and validate your parking.
