Pool Access
For swim lessons at the Residence Inn by Marriott Vancouver Downtown
❌ Hotel staff cannot help with swimming related issues.
✅ For assistance, please contact Propel support at
support@propelhq.com or +1-833-977-6735.
Where To Go
The pool is located at the Residence Inn by Marriott Vancouver Downtown at 1234 Hornby St
On-Site Parking ($6/hr) or Street Parking (rates vary)
Wait in the Lobby
Proceed to the pool only at the time of your lesson.
❌ There is no need for students to check-in with the front desk.
✅ Access to the changing and pool facilities are provided by the instructor at the exact time of your lesson — not before.
Head Past the Elevators
Beyond the elevators, head upstairs.
Head Down the Hallway
Turn left at the top of the stairs and head straight down the hallway in the far corner.
Meet at the Pool Entrance
Instructors and swimmers meet at the entrance to the pool at the time of their lesson.
Enjoy Your Lesson
The changing rooms are located on the pool deck.
❌ Clients are not permitted use of any facilities without the instructor present.
🚸 For students younger than 16 years of age, at least one parent or guardian must stay and observe the lesson.
Note to Instructors
Feel free to store your belongings in the equipment box during your lessons. Please ensure you put everything away and lock the box when you are done.
🔑 Visit the front desk and once verified you’ll receive an access card.
🔓 The lock combination for the equipment box is 7946.
🗓 Report any problems or no-shows through your Propel calendar.
